Dynamics NAV Financials Analyst

Support & Solutions Center Mk

Support & Solutions Center Mk

Our people make the difference

Support and Solutions Center MK is a company who is working for large international
clients, providing services in the domain of administration (related to logistics,
technical administration), customer service, accountancy, IT, engineering,…

Profile
·         Bachelor/Master degree in Computer applications with knowledge of Finance and Accounting principles

OR Bachelor/Master degree in Finance/Accounting with Affection for ICT

·         Express yourself fluently in both spoken and written English;

·         Excellent communication skills

·         Previous experience in ICT user-support and client service is an asset;

·         Strong organizational, analytical, and decision-making skills;

·         Motivation, discipline, well-structured and flexibility are your key characteristics;

Job Description
The Dynamics NAV Financials Analyst will provide first level application support towards professional users. You will be answering questions, analyzing problems and come up with a solution for simple and complex incidents. After a training period you will also take part in different worldwide NAV Financials projects.

Activities:

o    Accurate identification of user problems via IT support tools and remote tools;

o    Accurate and timely escalation of problems to specialist support teams;

o    Correct identification of the cause of the problem and determination of the most suitable solution;

o    Follow up with customers to ensure that the issue has been resolved;

o    Create and follow-up request for change when user asks new features to the application;

o    Build up knowledge base and optimize procedures.

 

Additional activities after training period:

o    Analyse processes and data using international standards;

o    Test new system functionalities;

o    Prepare and execute test scenarios;

o    Take part in the implementation and hypercare of new projects;

o    Assist in the roll-out of new releases and the preparation of release notes;

o    Prepare, review and analyze software documentation and user manuals.

 

Training will be provided and  traveling to Belgium may be required

Offer
·         A challenging job with a lot of variety and future in a fast-growing dynamic company with a no-nonsense corporate culture;

·         A competitive salary according to knowledge and experience.

If you see yourself as a person who could be a valuable part of our team,
don’t hesitate to apply [email protected]
(Application: Email CV with subject “Dynamics NAV Financials Analyst”). Please send us your CV in English.

To apply for this job email your details to Applicants.MK@ssc.mk

Apply using webmail: Gmail / AOL / Yahoo / Outlook