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Dept Technology Macedonia

Dept Technology Macedonia

As an IT Specialist, you will be a vital member of an international team of talented engineers and experts. You will combine good standards and technology to maintain and develop our IT support processes. Your development will always be our focus, and we will provide all the necessary education, training materials, knowledge transfer and support.

Your role:
As a member of the Internal Service Desk team you will support qualified specialists from our sister agencies across Europe and the US with their daily tasks
You will be responsible for supporting the local IT systems and the internal Dept app;
You will help out with the support of our cloud-based services such as Dropbox, Google Suite, Microsoft Office Suite, Cisco Webex , Azure and AWS
You will actively participate in the IT support processes, have daily interactions with internal customers and will take part in finding solutions to challenging technical problems
You are qualified if:
You have excellent communications skills and very good command of English
Knowledge of German or Dutch is considered a plus
You have relevant bachelor’s degree
You have a team player mindset
You have the ability to work under pressure
You know how to prioritize
You have experience with Google Suite, Dropbox, Microsoft Office Suite, and widely used Web services
You have knowledge of Windows and macOS
You have experience with Microsoft Active directory, AWS and Azure cloud products
You have knowledge of DNS and digital certificates
You have knowledge of Microsoft SQL
Experience with Atlassian suite or ASP.NET is considered a plus
You have knowledge of IT hardware and networking
You have knowledge of the basic concepts of licensing, security, organization and optimization
You have experience with troubleshooting processes and log analysis
You have the desire and motivation to expand your knowledge
You are willing to take the initiative and work independently
You possess a high level of professionalism and enthusiasm
Who are we?
We are Dept, an international network of leading digital agencies. From our offices across Europe and the US, more than a thousand of the most talented and experienced people in our industry combine creativity, technology and data to deliver digital products and services that build brands, grow businesses and make people’s lives easier. We work hard, but we also play hard.


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